Support

Last update: February 18, 2026

Need help with LovBubble? Contact us using the channels below. We aim to respond as quickly as possible.

1. Contact information

Support email: support@lovbubble.net
Postal address: 200 rue de la Croix Nivert, 75015 Paris, France

2. Typical response time

• General support: 1 to 3 business days.
• Billing and account issues: 1 to 2 business days.
• Security incidents: prioritized handling.

3. Information to include in your request

• The email address linked to your account.
• Your device model and iOS version.
• App version and a short description of the issue.
• Screenshots or steps to reproduce (if possible).

4. Account and privacy requests

For data access, correction, or deletion requests, contact support@lovbubble.net and include enough information to verify account ownership.

Account deletion instructions are available at /delete-account.

5. Subscription support

Subscriptions are managed by Apple. You can manage or cancel your subscription from your iOS subscription settings: https://apps.apple.com/account/subscriptions.

6. Security reports

If you believe there is a security vulnerability, contact us at support@lovbubble.net with the subject line Security Report.