Privacy Policy

Last update: February 18, 2026

This Privacy Policy explains how LovBubble collects, uses, stores, and protects personal data when you use the LovBubble mobile application and related services.

1. Data controller

Controller: LovBubble
Email: support@lovbubble.net
Postal address: 200 rue de la Croix Nivert, 75015 Paris, France

2. Data we collect

• Account data: email, authentication identifier, account status.
• Profile data: display name, avatar, couple pairing status.
• Couple content: notes, photos, moments, game answers, and interaction history.
• Technical data: device type, app version, crash and diagnostics data.
• Subscription data: premium status and purchase events.
• Optional data (if you grant permission): push notification token and location data used for couple distance features.

3. Why we process your data

• Create and manage your account.
• Provide couple features (pairing, moments, games, widgets).
• Sync data between you and your partner in real time.
• Provide customer support and handle security incidents.
• Process subscription access and restore purchases.
• Improve performance, reliability, and product quality.

4. Legal bases

• Performance of a contract (service delivery).
• Your consent (for notifications, optional location permissions).
• Legitimate interests (security, fraud prevention, analytics).
• Legal obligations when applicable.

5. Data sharing

We do not sell personal data. We only share data with service providers strictly required to operate LovBubble, such as hosting, authentication, subscription, and notification providers.

These providers may process data on our behalf under contractual safeguards and only for service delivery.

6. Data retention

We keep personal data only as long as necessary for service operation, legal compliance, and dispute resolution. When your account is deleted, data is deleted or anonymized unless we are legally required to retain specific records.

7. Your rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, portability, or objection regarding your data. You can also withdraw consent for optional permissions at any time in your device settings.

To exercise your rights, contact us at support@lovbubble.net.

8. Account deletion

If your app account supports creation, deletion can be initiated in-app. You can also use our dedicated deletion page: /delete-account.

9. International transfers

If data is transferred outside your country, we apply appropriate legal safeguards as required by applicable law.

10. Security

We use technical and organizational measures designed to protect data against unauthorized access, loss, or misuse.

11. Children

LovBubble is not intended for children below the minimum age required by applicable law in your jurisdiction.

12. Policy updates

We may update this policy from time to time. The latest version is published on this page with its effective date.